REPORT 09

Repair turnaround and target review

Review the time from repair-center receipt to return and compare it with the sample 14-day target.

Returned repairs40

Mean turnaround h450.0

Over 14-day threshold28

Enlarge chart

How this is calculated: Turnaround is calculated from receipt to return for 40 completed repairs. The 14-day target is a configurable demonstration assumption, not a regulatory requirement.

Suggested next steps: Review parts availability and repair capacity when investigating repairs beyond target.

What to keep in mind: Total turnaround does not show how much time was spent in the technician queue, on the bench or waiting for suppliers. Those stages need separate timestamps.