Example report · fixed fictional data · 15 October 2026
REPORT 05
Engineer workload and activity
See recorded field work, travel, office activity, sales support and installation effort.
Recorded activity hours4,663.0
Engineers in sample5
| Engineer | Orders | Open | Recorded h | Response h | SLA % |
|---|---|---|---|---|---|
| Engineer 01 | 200 | 24 | 920.2 | 2.3 | 92.0 |
| Engineer 02 | 200 | 24 | 931.0 | 2.3 | 92.0 |
| Engineer 03 | 200 | 24 | 931.8 | 2.2 | 92.0 |
| Engineer 04 | 200 | 24 | 937.5 | 2.3 | 92.0 |
| Engineer 05 | 200 | 24 | 942.5 | 2.3 | 92.0 |
How this is calculated: Recorded hours are added across the five activity categories. Missing hours are excluded; open sample cases do not contain actual labor hours.
Suggested next steps: Check workload distribution, travel demands and supporting activities before reallocating work.
What to keep in mind: Recorded hours alone do not measure utilization or productivity. Those measures also require available hours, leave, skills and job complexity.
© 2026 Mohammed Badawy. All rights reserved.