REPORT 10

Delivery times and promised dates

Compare delivery lead time and transit time with the promised delivery date.

Delivered orders80

Mean lead time h114.0

Mean transit h72.0

On-time delivery25.0%

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How this is calculated: Lead time runs from request to delivery. Transit time runs from dispatch to delivery. On-time performance compares delivery with the recorded promised date.

Suggested next steps: Review the 60 late sample deliveries and distinguish dispatch delays from transit delays.

What to keep in mind: The report supports one delivery record per order. Split shipments, live carrier tracking, proof-of-delivery attachments and invoice-readiness checks are not included.